Social network Davra.uz has opened another tool for reception of citizens’appeals to the Prime Minister.
All appeals submitted through Davra.uz will be equal, as they were submitted to the official address of the Prime Minister of Uzbekistan.
What is the process of submitting appeals through Davra.uz?
When appealing to the Prime Minister through Davra.uz, there is no need to have an electronic digital signature.
Applying is available bоth for physical and legal persons registered on Davra.uz. Unlike other resources, Davra.uz users can submit either public or private treatment.
The public appeal is published in the group’s feed and visible to all the users of the social network. Its main advantage is the openness and interactivity – which makes possible conducting a dialogue with the staff of the information service, and being in the public domain, it gives an impetus to a better performance. The open dialogue can also involve other users who support the appeal being submitted, which will reduce the number of duplicate requests. Another advantage is the ability to attach photos, videos, and even a mark on the map, making the appeal more intuitive and informative.
For a private appeal, the user must send a text to one of the admins of the Group “O’zbekiston Respublikasi Bosh vaziri virtual qabulxonasi axborot markazi”.
The group administrator holds regular monitoring of all appeals received, while the information about the change of the status of the case and the progress of its implementation will be posted through the comments, or through sending a personal message to the applicant.
The rules and recommendations applying to the Prime Minister of Uzbekistan can be found in the group “O’zbekiston Respublikasi Bosh vaziri virtual qabulxonasi axborot markazi”.
